Transitarians can be a fickle bunch. I received a complaint today, in the most official way possible in my opinion.
The person responsible for making me aware of said complaint was not a supervisor...but the passenger herself!
"You grinned, then winked at me in the mirror as I reached for the button to open the door..."
Funny thing is that I didn't do it! No, really I didn't do it. This rider even went as far as to board on the senior & disabled ramp my next trip through to make sure she was able to give me a piece of her mind. Fair enough, after all I am a public servant and she seemed sweet enough so I just listened and apologized....and smiled the whole time and swore I would never do it again.
Lets dissect this situation-
She was wearing eye glasses with lenses thicker than the makeup my baby sister applies to her face with a paint gun. Sorry for generalizing, but I wonder how far she can actually see?
But I digress....
More often than not, I can barely make out the man or woman driving the train headed in the opposite direction that I am when we pass...and the windshield glass is transparent. The windows that are on the left and right side of where I sit are tinted pretty dark, helps keep me cool in the heat which generally makes me a happier train driver. Couple the darkly tinted windows with a pull down sunshade (I can see out, but the sun barely comes in) I wonder how she saw anything at all? I grinned and winked? And she saw all of that while looking at my reflection in the mirror attached to the side of the train?
Let's assume she is right, and I actually did what she said (I would be a total liar if I said I never pulled a stunt like that once or thrice, accidentally of course). I find her approach rather cavalier, considering the reputation some RT Drivers have with the passenger populous. In fact, I am kicking myself as I write because I did not thank her properly for personally addressing me about her gripe.
Next time I see her, I will thank her properly...Grin and point her to "How to Complain about Sac RT Drivers"
I hope she can see the letters on her key board.